An auditor walks onto a cable production floor and pulls a random spool off the rack. Not the spool the host pointed at — a different one. They flip it over, find the lot tag, and ask: "Walk me through where this material came from and where the finished cable from this lot is now."
That single question separates serious cable manufacturers from ones running on theater. A serious manufacturer answers in 10 minutes — incoming receipt date, vendor lot number, dimensional inspection result, which production order it was issued to, which finished cable serial numbers came off that order, current status of those assemblies. A manufacturer running on theater starts asking each other questions in their own language and has nothing useful in any reasonable timeframe.
This post is the 15-point checklist we use when we're on the other side of the table — when our customers send their auditors to evaluate FRS Technology, or when we're qualifying a sub-supplier for a critical material. It's organized around the questions that actually catch operational problems, not the ones that make for tidy audit reports. Use it for micro coaxial cable manufacturer evaluation on a real production floor, or adapt it for remote evaluation when travel isn't feasible.
Quality systems: points 1-3
1. Quality system certification scope and currency
ISO 9001 is table stakes. ISO 13485 is required for medical device cable suppliers. IATF 16949 for automotive. AS9100 for aerospace. Look at three things on the certificate: the certification body (UKAS, ANAB, or other IAF-recognized accreditation matters; an unaccredited certificate from a paper mill isn't worth much), the scope statement (does it explicitly cover cable assembly manufacturing at the site you're auditing?), and the issue and expiry dates (still current, with no surveillance audit gaps). Ask for the most recent surveillance audit report. The findings list tells you where the QMS is actually strained.
2. IPC/WHMA-A-620 process compliance and operator certification
IPC/WHMA-A-620 is the cable and wire harness assembly acceptance standard. The supplier should have a documented procedure for how their work conforms to A-620 Class 2 or Class 3 depending on application, with internal training records showing operators are certified to the standard. Ask to see the training matrix — which operators are certified to which workmanship classes, expiration dates, retraining records. A supplier whose operators were "trained on A-620" without certification documentation is doing it informally.
3. Application-specific certifications match your needs
Medical needs ISO 13485 plus FDA registration if shipping into the US. Aerospace needs AS9100 plus NADCAP for specialty processes. Defense needs ITAR registration. Verify the supplier holds the certifications that match where your product ends up — and check the scope on each, not just the certificate name.
Manufacturing capability: points 4-7
4. Production cell sizing matches your volume tier
This one gets missed constantly. A cable manufacturer optimized for 100,000-piece automotive runs has different machinery, staffing, and overhead than one built for 500-piece medical batches. The first will quote your medical pilot expensively because their cost structure doesn't fit; the second will struggle to scale up if your program takes off. Match supplier scale to your program scale. Walk the floor. Count active production cells. Ask what their typical batch size looks like and what fraction of revenue comes from large vs small orders.
5. In-house cable manufacturing vs. assembly-only
Some manufacturers strand and extrude their own cable; others buy raw cable and only do assembly. Both models work but they have different implications. In-house gives full control over cable construction and faster iteration on cable design changes. Assembly-only means less control over the cable itself but often lower minimum quantities. Ask explicitly. If they claim in-house, walk to the stranding line and watch it run.
6. Incoming material control rigor
Visit incoming inspection. Look at the bench. Is there an XRF unit? A CMM or optical comparator? A microscope with calibration records? Are samples actually being measured, or is incoming inspection a paperwork stop? Ask to see the incoming inspection log for the past month. How many lots were rejected and for what reasons? Zero rejections in a month either means perfect upstream suppliers (unlikely) or inspection that isn't catching defects.
7. Skilled labor depth and operator retention
Cable assembly is skill-driven. A 46AWG termination requires hand-eye coordination that takes 6-12 months to develop and a year or more to fully internalize. High operator turnover devastates quality. Ask: average tenure of cable assembly operators? How many fully-certified A-620 Class 3 operators on staff? What's the operator-to-supervisor ratio in the cable assembly cell? What's the training program for new hires? A shop with 50% annual operator turnover and a 3-week training cycle will produce visibly different quality than one with 5-year average tenure and a 6-month structured apprenticeship.
Testing and QC: points 8-10
8. Test equipment, calibration discipline, and capability match
Identify the test equipment that matters for your application: TDR for impedance, VNA for s-parameters, hi-pot for dielectric strength, environmental chambers for temperature/humidity cycling, flex-life testers for mechanical fatigue. For each, check calibration records — frequency, accreditation of the calibration lab, last and next due dates. A TDR that's three years out of calibration is producing data nobody should trust. Ask which calibration lab they use; reputable labs are ILAC-MRA accredited and that traceability matters when your customer asks.
9. First-article and statistical sampling discipline
Look at first-article inspection (FAI) records for recent new product introductions. A real FAI is 8-15 pages of dimensional measurements, electrical test results, materials verification, and process parameter records — not a one-page sign-off. For ongoing production, look at the sampling plan. ANSI/ASQ Z1.4 or ISO 2859 is standard. The supplier should be able to articulate their AQL (acceptable quality level) by characteristic class — typically AQL 0.65 for major characteristics, 1.5 for minor.
10. Failure analysis capability and feedback loop
When a cable fails, what happens? A serious supplier has documented failure analysis procedures, a metallurgy lab or microscopy capability (or a contracted relationship with one), and a closed-loop corrective action system that traces failures back to root cause and process change. Ask for two or three examples of recent corrective actions — what was the failure mode, what was the root cause, what was the corrective action, how was it verified? This question reveals more about operational maturity than any other.
Supply chain and risk: points 11-13
11. Sub-supplier management practices
Your cable supplier's quality is bounded by their suppliers' quality. Ask to see the approved supplier list and sub-supplier audit records. A supplier who can't tell you which sub-supplier provides their copper conductors, dielectric resin, or connector contacts is exposing you to upstream risks they don't manage. Ask what triggered the most recent supplier change and how that was qualified.
12. Material inventory, obsolescence, and supply continuity
For materials with long lead times or single-source vulnerability — certain connectors, specific PFA grades, specialty silver-plated copper conductors — what's the supplier's inventory buffer policy? Have they ever been caught short on a critical material? "No, never" usually means they don't track it. "Yes, in 2023 the connector supplier had a 14-week delay and we burned through buffer in week 8" tells you they're paying attention.
13. Regulatory compliance management maturity
RoHS, REACH, biocompatibility, conflict minerals, ESG reporting — the compliance load on cable manufacturers has increased dramatically. Ask to see compliance documentation packages for products similar to yours. Are material declarations current (within 18 months)? Is there a named individual responsible for compliance management? Is there a documented procedure for handling SVHC list updates? The depth of answers here predicts whether you'll have to chase compliance documentation when you need it for your own audits or filings.
Operational track record: points 14-15
14. On-time delivery track record with real numbers
Suppliers will tell you they're at 95% on-time delivery. Ask: measured against original commit date or against revised commit date? Including or excluding partial shipments? For the past 12 months or just the past quarter? Look at the delivery performance report, not the marketing summary. Better suppliers will share OTD data broken down by month with explanations for any dips. Suppliers who can't produce monthly OTD data don't measure it.
15. Customer reference behavior
Get three customer references. Don't just take the names the supplier offers — ask if you can speak with their second-largest customer, or their oldest customer, or a customer in your industry. The references the supplier picks are coached. The references you specify are honest. When you call, ask: how does this supplier behave when there's a quality issue? When there's a delivery problem? When you ask for a price reduction? The answers tell you what kind of partner they'll be when things get hard.
The 15-point scorecard at a glance
| # | Audit point | Pass criteria | Concern signals | Fail signals |
|---|---|---|---|---|
| 1 | QMS certification | Current ISO/AS/IATF cert with relevant scope, IAF-accredited body | Cert expiring within 90 days; minor non-conformities open | Lapsed cert; unaccredited issuer; scope doesn't cover your product type |
| 2 | IPC/WHMA-A-620 | Documented procedure; operator certs current; training matrix maintained | "Familiar with" but no certified operators | No A-620 procedure; no operator training records |
| 3 | Application certs | All required for your industry, current, scope correct | Some certs missing but on roadmap with timeline | Critical certs missing with no plan; expired certs |
| 4 | Production scale fit | Cell size and typical batch match your volume tier | Stretching from larger or smaller scale | 10× off your scale; only one production cell |
| 5 | Cable mfg vs assembly | Capability matches what you need; honest about scope | Claims in-house but scope is partial | Misrepresents capability; can't show stranding line if claimed |
| 6 | Incoming inspection | Active testing equipment; recent rejection records; documented criteria | Equipment present but underutilized; sparse records | Paperwork-only inspection; no recent rejections logged |
| 7 | Operator depth | Average tenure 3+ years; structured training program; low turnover | Tenure 1-2 years; turnover 20-30% | Tenure under 1 year; turnover 50%+; no training program |
| 8 | Test equipment | All needed equipment, current calibration, accredited cal lab | Some calibrations expiring soon; mixed calibration sources | Out-of-cal equipment in use; no traceable calibration lab |
| 9 | FAI and sampling | Comprehensive FAI records; documented AQL plan | FAI brief or inconsistent; AQL not articulated | No FAI records; no documented sampling plan |
| 10 | Failure analysis | Closed-loop CAPA system; concrete recent examples | System exists but examples are weak | No structured FA capability; "we just remake the part" |
| 11 | Sub-supplier mgmt | ASL maintained; periodic audits; documented selection criteria | ASL exists but supplier audits sporadic | No ASL; can't identify critical sub-suppliers |
| 12 | Inventory/obsolescence | Buffer policy on critical materials; obsolescence tracking | Some buffer but no formal policy | No inventory strategy; surprises on critical materials |
| 13 | Compliance maturity | Current declarations; named compliance lead; SVHC update procedure | Declarations present but aging; informal compliance process | Generic certificates; no compliance ownership |
| 14 | On-time delivery | Monthly OTD data; honest measurement against original commits | OTD measured against revised dates; quarterly only | No OTD tracking; vague claims without data |
| 15 | References | Open to your-pick references; references give specific stories | Coached references; only sales-friendly customers offered | Won't provide references; references describe pattern problems |
If a supplier scores Pass on 12+ points with no Fails, they're qualified. 10-11 Pass with 1-2 Concerns is workable with mitigation plans. Any Fail on points 1, 6, 8, or 14 is disqualifying. At FRS Technology we run this same framework when our customers audit us, and a similar one when qualifying our own sub-suppliers.
What's hard to put on a checklist
Two things this checklist can't fully capture but matter enormously:
The first is engineering responsiveness. When you have a question about a spec interpretation, how long does it take to get a substantive technical answer — engineer-level, not "we'll get back to you"? Some suppliers respond in hours. Others take days and produce sales-level deflection. This matters across the whole program lifecycle.
The second is what happens when something goes wrong. Every supplier ships defective product occasionally. The differentiator is what happens next — communication, root cause investigation, corrective action. The references in point 15 are your best source of this. Ask specifically about a quality issue, not in general terms.
If you'd like a printable version of this checklist with detailed sub-questions for each of the 15 points — the kind our team uses internally during sub-supplier audits — reach out and we'll send it . The discipline behind it has saved us from supplier problems often enough that we're glad to share. You can also see how we handle these dimensions ourselves on our quality control page .
Where supplier evaluation is heading
Two trends worth watching for the next 18-24 months. Continuous supplier monitoring is replacing periodic audits in mature OEM-supplier relationships — real-time process data feeds, joint quality dashboards, exception-driven engagement. The audit doesn't disappear but its role shifts. And cyber-security audit requirements are extending into the supply chain, particularly for medical, defense, and critical infrastructure Applications — your cable supplier's IT security posture is now part of yours.
Related Products
FRS Technology builds these assemblies to order - core count, gauge, jacket, connector and length to your drawing. Products relevant here:
Request a quote with your core count, AWG, connector type and length - engineering response within 48 hours.